Permanent Skilled Migration to Australia – Customer Service Manager
As Australia continues to focus strongly on strengthening its workforce, an increasing number of experienced and qualified individuals are being invited for skilled migration every day. If you are looking for new and better opportunities abroad to further boost your career as a Customer Service Manager, then eduaid can help you with applying for skilled migration to Australia!
Overview and Requirements
Customer Service Managers (ANZSCO 149212) are tasked with planning, administering and reviewing customer services, and maintaining healthy customer relations. It is a skill level 2 occupation and falls under the Call or Contact Centre and Customer Service Managers Unit Group (1492).
Other tasks Customer Service Managers have to perform in Australia include:
- Developing and reviewing policies, programs and procedures to maintain sound customer relations;
- Ensuring operational efficiency within the workplace;
- Directing and providing feedback to team members and assisting with recruitment drives;
- Supervising, training and motivating staff employed in customer service relations;
- Planning and implementing after-sales services to improve customer satisfaction;
- Ensuring the performance of goods purchased;
- Liaising with service agents and customers to identify and correct customer concerns to improve customer relations.
To be eligible for skilled migration to Australia as a Customer Service Manager, you must have at least an AQF Associate Degree, Advanced Diploma or Diploma. A bachelor degree will help further strengthen your resume.
Pathways
You can apply for skilled migration to Australia as a Customer Service Manager with any of the following visas:
- Regional Sponsored Migration Scheme (subclass 187)
- Skilled Nominated Visa (subclass 190)
- Training Visa (subclass 407)
- Temporary Skill Shortage Visa (subclass 482)
- Skilled Regional (Provisional) Visa (subclass 489)
- Skilled Work Regional (Provisional) Visa (subclass 491)
- Skilled Employer-Sponsored Regional (Provisional) Visa (subclass 494)
Good Pay and Favourable Locations!
Customer Service Managers can earn up to $1,756 every week in Australia on average, which equals more than $91,000 per year. This is more than the average Australian weekly income of $1,659, or a yearly salary of approximately $86,000.
As a Customer Service Manager in Australia, you will be most likely to find employment opportunities in New South Wales (36.5%), Victoria (25.5%), Queensland (18.6%), Western Australia (9.5%) and South Australia (5.7%).
All the Important Stats
- This occupation has a high skill level rating.
- Growth is expected to remain stable in this occupation in the coming years.
- Industries include Retail Trade and Financial and Insurance Services.
- Most Customer Service Managers work full-time in Australia (90%, much higher than the average of 66%).
- Full-time Customer Service Managers spend around 44 hours every week at work (compared to the standard of 44 hours).
eduaid – Your One-Stop Portal for Professional Immigration Services!
For professional immigration services to Australia as a Customer Service Manager, contact eduaid! Our highly skilled and qualified immigration consultants are registered with the Migration Agents Registration Authority (MARA), and are officially recognised by the Australian government! We will be happy to represent you in your immigration procedure, and bring you one step closer to realising your dream of moving to Australia!
Give us a call or send us an email for more information!
Need to know more
